FAQ’s

What does a Supervising Broker do at Coldwell Banker Potomac?

I provide leadership, guidance, and hands‑on support to help agents grow their business, stay compliant, and deliver exceptional service to clients. My role blends coaching, problem‑solving, contract oversight, and strategic business development.

How do you support agents with contracts and compliance?

I review contracts, answer questions, and help agents navigate complex situations so they can feel confident and protected. I ensure our office follows Maryland, DC, and Virginia regulations as well as Coldwell Banker policies, reducing risk and keeping transactions running smoothly.

Do you offer one‑on‑one coaching?

Yes. I meet with agents individually to help them set goals, build business plans, strengthen their skills, and stay accountable. My coaching is personalized — whether an agent needs help with lead generation, time management, negotiation, or marketing strategy.

How do you help new agents get started?

I provide onboarding, training pathways, contract guidance, and hands‑on support to help new agents build confidence quickly. I also help them develop habits, systems, and scripts that set the foundation for long‑term success.

What kind of support do experienced agents receive?

Experienced agents benefit from strategic business planning, marketing refinement, team‑building guidance, and help navigating complex or high‑stakes transactions. I also offer accountability, market insights, and opportunities to scale their business intentionally.

How do you help agents stay compliant and avoid risk?

I provide contract review, legal updates, policy reminders, and proactive education. Agents can come to me with questions at any stage of a transaction. My goal is to protect both the agent and the client while maintaining the highest professional standards.

Do you help with marketing and branding?

Absolutely. I help agents refine their personal brand, improve listing presentations, strengthen online presence, and leverage Coldwell Banker’s marketing tools. I also provide feedback on bios, headshots, social media strategy, and property marketing.

What resources are available through the Potomac office?

Agents have access to:

  • Training and coaching programs
  • Contract and compliance support
  • Marketing tools and design services with Local Fieled Marketing Staff and
  • Technology platforms like Listing Concierge, MoxiWorks for client presentations
  • Office culture events, masterminds, and recognition programs
  • A collaborative, supportive team environment

How do you foster a positive office culture?

I focus on collaboration, professionalism, and growth. Through events, masterminds, recognition programs, and open communication, I create an environment where agents feel supported, valued, and motivated.

Can agents come to you with difficult or unusual transaction issues?

Yes — that’s one of the most important parts of my role. I help agents troubleshoot challenges, mediate conflicts, and find solutions that protect their clients and their business.

Do you assist with business planning and goal setting?

Yes. I work with agents to create realistic, data‑driven business plans and help them track progress throughout the year. I also provide tools, accountability, and coaching to help them stay on track.

How do you support agent growth throughout the year?

Through ongoing coaching, training, accountability tools, market updates, and personalized guidance. I help agents stay focused, consistent, and aligned with their goals — whether they’re building momentum or leveling up.

What makes the Potomac office unique?

Our office blends high performance with genuine community. Agents receive strong leadership, hands‑on support, and a culture that values professionalism, collaboration, and personal growth. It’s a place where agents feel both challenged and supported.